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FAQ

FAQ

Before contacting us, please see the FAQs below.
Here you can find the answer to your question and save time.

Where is my shipment?

You can find out where your shipment is currently on the shipment tracking page or directly at the top of our website. There is a box for tracking your shipment, where you just need to enter the shipment number. You will immediately see where your shipment is currently located. If you have any further questions, please do not hesitate to contact us on our customer service line during working hours from 8:00-17:00 on 951 277 777 or contact us in any other way.

What is the shipment delivery time?

Our company usually delivers pallet shipments on the next working day after picking up the shipment throughout the Czech Republic. To find out the delivery time for other shipments, please use the enquiry form.

Is it possible to ship abroad?

Yes, we also provide transport abroad. For more information email us at info@geis.cz.

I would like to use Geis CZ transport service, how to proceed?

Fill in the enquiry form, which will be forwarded to the relevant sales department, after which we will contact you.

I received an incorrect (incorrectly completed) invoice, who should I contact?

Regarding discrepancies in invoicing, please send a specific invoice to the customer center by e-mail: info@geis.cz

My GPortal application is not working?

In case of any problems, you can contact technical support. If you do not find what you are looking for here, or the problem still persists, contact your sales representative directly.

Do you also offer temporary jobs?

We offer temporary jobs at some of our branches throughout the year. We advertise and fill temporary jobs in the same way as permanent vacancies.

Who can apply for this job?
Anyone interested in becoming a part of a dynamic company and willing to work hard stands a chance of being hired.
What is it like to work with us?

We are a market leader of logistics and transportation services also outside the borders of the Czech Republic. We are committed to provide comprehensive service from a single resource, while the highest standards of quality are maintained. All of our employees are involved whom we expect the same level of commitment as our customers expect from our company.

I would like to become a Geis driver, what do I need to do?

If you are interested in the vacancy for a driver, do not hesitate to contact our HR department  jobs for carriers and couriers.

What opportunities do you offer for graduates?

Graduates are welcome! The vacancies suitable for graduates are clearly marked, and we welcome all high school and university graduates specialising in transport and logistics to work in operations and administration.

Are you a graduate and there are currently no suitable positions available?

Send your CV to the HR department at hr@geis.cz. In your email, be sure to include exactly what you want to do and the region you want to work in.

How do I apply for a job at Geis?

Select the position you are interested in from the vacancies and apply directly via the online form via the ANSWER button at the bottom of the advert. Don't forget to attach your CV and a cover letter if applicable.

Geis Group grew significantly in 2023

Geis Group grew significantly in 2023

More information
New issue of Transfer magazine

New issue of Transfer magazine

New edition of the magazine for employees and customers.

More information
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