Frequently Asked Questions

Where is my shipment?

You can check your shipments location by entering yourr tracking number in the Tracking & Tracing field. If you have any questions, please call our customer service line at: +48 22 212 28 00 from 8 a.m. to 5 p.m.

What is the shipment delivery time?

Our company typically provides next day delivery, however this is not guaranteed in case unpredictable events arise such as snow, accident etc.

I would like to use Geis CZ transport service, how to proceed?

Are you an individual or a company? Unfortunately we do not provide transport services to individuals. If you are a company, please fill in an inquiry form at: http://www.geis.cz/en/service-inquiry, which will be forwarded to our sales department and we will get back to you.

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