Pallet delivery B2B
System of transport services to business addresses (B2B)
Basic services included in cost of transport:
- Shipment pick-up directly from the sender or at the sender’ s preferred address.
- If you enter your customer’s email address, they will be sent a delivery notification. The notification will include basic information about the sender, tracking number and the due amount (in case of cash-on-delivery).
- We provide ‘Door-to-door’ parcel delivery
- If we fail to reach your customer at the given address, we will attempt re-delivery the following working day.
- We hold responsibility for consignments in accordance with the CMR Convention (CZK 500 000 maximum).
- You can track your package online (Tracking &Tracing).
- Shipment delivery confirmation is available on our website.
- We will prepare statistics concerning your shipments with all the details.
- We will provide a customer application for shipping goods.
- We will send a text message with a pick-up shipment notification. The message contains basic information about the sender, the tracking number and the due amount (in case of cash-on-delivery).
- On the day of delivery the recipient will be notified of the delivery time by phone. The driver will call the recipient not later than 2 hours, and not earlier than an hour before delivery. 7:30
- We provide cash-on -delivery (COD). We will collect the money from the recipient and send it to your bank account within 7 working days.
- We will provide return transport of goods (consignment return) from the recipient back to you.
- We will exchange full pallets for empty ones when transporting returned shipments.
- We will arrange return of EUR-pallets and ½ pallets. We will keep a record of your pallet orders.
We notify the recipient about their shipment by providing the tracking number and the due amount upon delivery.
On the delivery day we notify the consignee by phone in advance of the time of the shipment delivery. The driver calls the consignee within 2 hours at the latest prior to delivery, but no earlier than at 7.30 a.m.
We provide return transport (of returned goods) from the consignee to you or to the address that you enter.
We exchange full pallets for empty ones when picking up returned goods.
For shipments transported on EUR and ½ pallets we ensure their return. We maintain a pallet account for you.
We can arrange shipment insurance for you. The cost of insurance for international transport is 0.13% of the shipment value, minimum 100 CZK.